Find the refund period for your plan
Each paid term has its own money-back guarantee. The plan card and order summary show the period before you send your selection.
Refund period by paid duration
| Paid term | From purchase |
|---|---|
| 1 month | 3-day money-back guarantee |
| 3 months | 7-day money-back guarantee |
| 6 months | 10-day money-back guarantee |
| 12 months | 30-day money-back guarantee |
How to make a request
- Find the purchase date and reference for the order.
- Return to your WhatsApp conversation with layerseventvpro.
- Say that you would like a refund and identify the plan you purchased.
- Keep the conversation so you can follow the response to your request.
Annual plans and extra months
The guarantee starts on the purchase date. Diamond has a 30-day commercial refund period, whether the plan includes 2 or 6 bonus months. The bonus time does not change that period. Applicable statutory rights remain unaffected.